Are you fed up with having to deal with technical support providers that are impossible to reach, never follow through, break more than they claim to fix, and are more interested in up-selling you on something new instead of providing the level of service you've already signed up for?
You’ll appreciate our customer-first business model that guarantees our top commitment will always be doing what’s right for you and your business.
We’re a family owned and operated IT Services Company that sincerely believes in serving, and we want to be your life-long source for I.T. services and solutions.
Our promise is to remain meaningful, relevant, and well positioned within your business and integrated within your entire operations.
Contact us to find out how we can help your business or organization.
Get Started Today: (336) 755-3905
Technical Support Service Agreements Offer Big Benefits
What Do Our Customers Love Most?
Our customer service can't be beat. We are among the few who still believe in good old fashioned customer service and our customer-first service delivery model has never steered us wrong. We're here to serve you, plain and simple.
We're successful only when you're successful. Our services are strategically designed to provide all the service and support your business needs to continue to grow and be successful, while reducing your overall spending on I.T. and related support services.
With us there's no tiered services and no up-selling. Our primary focus is turning your I.T. into a business-aligned driver that promotes success. We'll take care of I.T. so you can take care of running your business or agency.
We understand the importance of diligent budgeting and maintaining positive cash-flow, so we made our premium I.T. services easy and affordable. Our service agreements were specifically designed to provide all the service and support you need without introducing unexpected expenses into your operational budget.
We believe no I.T. service plan is complete unless security is a fundamental component. We help secure your network and digital assets against the ever-growing number of today's increasingly sophisticated threats, using next-gen products and our years of experience.
Safeguarding data doesn't get any easier. We furnish expertly configured enterprise-grade backup and recovery software for all servers covered under your agreement, ensuring your business can withstand and recover from disaster.
We help you avoid costly delays and downtime associated with poor performance and systems failure. Our 24×7 remote monitoring services notify us of potential issues so we can address them, most of time remotely and in the background, before they turn into impactful events.
Built from the ground up to provide rock-solid stability, long-lasting performance, and full manageability, our expertly configured systems are engineered for business. With our help and support, your business can get more done, in less time, from anywhere business takes you.
Found what you're looking for?
Total Cost of Ownership
Small businesses are commonly affected by higher than expected T.C.O. associated with their IT. In almost every case, this plays out due to lack of proper IT governance and poor systems administration. We view IT as being an organization within an organization, that's dedicated to supporting all aspects of the total business. We work within your organization to lower T.C.O. by helping you standardize upon technology and practices that reduce overall spending.
Service Disruptions or Downtime.
Your business requires full-on access to all of its information systems, all of the time. Our 24×7 remote monitoring services notify us upon the first early-sign of trouble, allowing us to proactively mitigate the risk of downtime and disruption, helping protect your business from embarrassing mid-process mishaps and costly downtime, working to ensure back-end servers, storage, and applications meet your demands. We also provide fast and reliable remote support to help users affected by those pesky day-to-day technical issues that introduce disruptions into their day.
These days, more than ever, business happens every where. Stay securely connected and equipped to make things happen, using the same technologies relied upon by enterprises. Our proven remote networking solutions empower you to be productive anywhere, at any time, without exposing your business to the unnecessary risks imposed by consumer products.
Wide Area Networks
Whether your business operates from within a single office location or has multiple networked facilities, maintaining secure and well-performing connections is imperative. We have the tools and experience needed to build, support, and troubleshoot any small business network.
Disaster Preparedness is key to the success your business or organization. Knowing that your business could recover from any level of disruptive event shouldn't be left up to chance. With us, small businesses are benefited by our demonstrated expertise and gaining access to the best and most reliable DR toolsets.