family owned business

The Small Town IT Company With Big Skills And Bigger Hearts

Redline Technical Services and Consulting is a family owned and operated Outsourced IT Provider and IT Consulting company located in Mt. Airy, NC, founded by Michael Johnson and his wife Debbie. We specialize in providing enterprise-class IT services and support to small and medium businesses, non-profit organizations, and local government and their municipalities.

Executive Team

Debbie Johnson - President

Debbie is our back-office powerhouse, responsible for all day-to-day business administration. When Michael first mentioned starting a family business, Debbie was instrumental in bringing it to market. While providing her loving support and encouragement, she steadfastly began cutting through all the red tape. Before Redline, she worked for a local real estate company, where she assisted in management of a chain of convenience stores. Today, she continues to work rigorously, behind the scenes, ensuring that the needs of the business are cared for with the utmost diligence and expediency.

Michael Johnson - CTO

Michael is our resident technical aficionado, brand ambassador, and founder. What started as a hobby quickly led to a network technician role at Surry Community College, where he now holds membership on the Computer Information Technology Advisory Committee. Throughout the years Michael has worked for various technology firms before carving out his niche as an IT Consultant, providing his services to small and medium business customers, small and large non-profit organizations, and city, town, and county government. From simple local area networks to large-scale multi-site networks, Michael continues to provide impeccable solutions and exceptional customer service.

Why We Do What We Do

We're proud to say that our business was established to fulfill the many requests received from local and area businesses. After exiting his role as Service Manager, for a Managed Services Provider, Michael had decided to end his consulting career and re-enter corporate IT, after taking a short but well deserved hiatus. During this time of rest and relaxation, Michael began receiving a number of unsolicited requests, every day, from several business heads, imploring him to take over management of their computer networks, because they were tired of receiving poor support and having to deal with companies that didn't value their business.

After prayerful consideration and gleeful support from his wife, Michael founded Redline with the purpose of being the I.T. Company that believes in earning your business. Since inception, our company has been committed to building mutually beneficial relationships, where both sides are equally rewarded with trust, loyalty, fairness, and equity.

What We Believe

Our vision is to create the most customer focused IT company in the northern Foothills and Piedmont-Triad areas of North Carolina and Southwest region of Virginia. We believe that everyone wishes to succeed and that we can help people do exactly that by offering innovatively strategic IT solutions. We believe in mutually beneficial partnerships. We believe in personal relationships, where the contributions and commitments of, both, the provider and its customers are equally rewarded, with trust, loyalty, fairness, and equity. We believe in being an encourager and a help, to everyone possible. We believe in the creative genius of people, and that everyone is capable of creating value. We believe that rights to privacy should be upheld and that no one deserves to be kept in the dark. We don't believe that one size fits all. We believe that these values will cultivate and nurture an amazingly successful company that people will want to be a part of.

General Service Area

North Carolina

  • Mt Airy
  • Dobson
  • Pilot Mtn
  • King
  • Winston-Salem


  • Galax
  • Hillsville
  • Independence
  • Wytheville
  • Bland

Our Areas Of Expertise

  • Dell

    • Dell Poweredge Servers
    • Dell Client Systems
      • Dell Optiplex Desktops
      • Dell Latitude Laptops
      • Dell Precision fixed and mobile workstations
    • Dell SonicWALL
      • Dell SonicWALL TZ Series Appliances
      • Dell SonicWALL NSA Series Appliances
      • Dell SonicWALL SonicPoint Access Points
  • Microsoft-based Infrastructure

    • Windows Server (2008, 2008 R2, 2012, 2012 R2)
    • Windows Small Business Server (2008 and 2011, standard and premium)
    • Windows Client (Vista Business and Enterprise, 7 Professional, 8.x Professional)
    • Active Directory
    • Group Policy
    • Microsoft DNS Server
    • Microsoft DHCP Server
    • Windows File and Print Services
    • Hyper-V (Server and Role)
    • Microsoft Exchange Server (2007, 2010, 2013)
  • Symantec

    • Symantec Endpoint Protection and Symantec Endpoint Protection Manager
    • Symantec Backup Exec (including CASO environments)
    • Symantec Ghost Solution Suite
  • HP Enterprise

    • Aruba Switch Series
    • HP Procurve
  • Acronis Backup and Recovery

  • Storagecraft

    • ShadowProtect
    • ImageManager
  • Ubiquiti Networks

    • Ubiquiti Unifi Enterprise WiFi

Verticals We Serve

Our products and services are ideally suited for businesses and organizations who have outgrown their current IT strategy and are ready to benefit from enterprise-class IT, through an outsourced provider. While we serve almost every type of small business, these are the verticals where we have particular expertise.

  •   Construction

  •   Education

  •   Food and Hospitality

  •   IT

  •   Logistics and Warehousing

  •   Manufacturing

  •   Medical and Emergency Services

  •   Non-Profits and Charitable Organizations

  •   Retail

  •   Service Industries