Relax, our support agreements include comprehensive coverage

The Response You Need, When And Where You Need It

We provide incidence response for just about any computer or network related issue that affects your business or organization. Our friendly staff is equipped with the tools and know-how to provide the technical support your business requires.

We promise to provide expert-level response services; fast, friendly, and affordable.

Need Help Now?
  (336) 755-3905     M-F 9am-5pm EST

Please note: We do not provide incidence response to residential customers.

Types Of Response Services We Offer

Remote Support

Our remote support provides the expert help your business needs, fast and effectively, and is able to resolve more than 90% of your technical support requests. Boasting among the fastest response times in the industry, our remote support services increases productivity within your business by helping you avoid costly delays and downtime.

Remote Support is included with all Technical Support Service Agreements

Onsite Service

We provide on-site service and support to businesses, non-profits, and local government within 60 miles of Mt. Airy, NC. Our on-site services provide a means for addressing issues that can't be resolved remotely. On-site Services are included within all Technical Support Service Agreements and serve to provide us with means to perform routine spot checks of your equipment and maintain close relations with your business and its people.

Onsite Services are included with all Technical Support Service Agreements

Emergency Response

When business-critical technology fails, you need immediate response and expert resolution. Our emergency repsonse services ensures your business will get the swift attention it requires, if a mission-critical or high-impact event were to occur.

Emergency Response Services are included with all Technical Support Service Agreements